NYC RFP – Get Bid Ready In 90 Days!

Who is the Ideal and likely buyer for Joeaud Services

Answer: 

Independent skilled trades agencies 1 – 50 employees, growing, interested to win NYC procurement bids, aware of need for or have Surety Bonding. 

1. a) independent skilled trade agencies (electricians, plumbers, small to mid-size specialty agencies), janitorial/cleaning 
2. b) NYC non-profit agencies, i.e. those supporting health and human services, education training professional and those providing education support ancillary providers
3. c) School Construction Authority vendors

Exclude large contractors (Turner, Skanska, Edifice, Gilbane, comparable size) and those who provide civil skilled works, waterways, marine bridges, roadwork, etc.  

What are the services being offered by Joeaud Services, LLC?

Answer: 

1. 90 Day Bid Ready training program. The training is for the agency’s contact (operations manager, admin, owner, etc.) who will actively look for RFP bids, review, analyze and respond to solicitations then follow through on the required steps to register and submit the performance requirements for work done on the contract and subsequent payment reporting. 
2. Training is for the agency to build a back-office process and system to be prepared to quickly and systematically respond with a proposal to bids. The process will help the Agency to stay ahead of new bid releases,  participate in responobjective is in three phases. 
   1. review and implement the PASSport registration account is moved from Draft to Filed status
   2. identify the target group to buy the service or product of the Agency.
   3. provides implementation training to orient Agency personnel on process and system to establish and build a line of revenue for the agency to participate/win NYC contracts. Program is offered in three tiers under a single name. 90 Day Bid Ready.  This is the only product being promoted.  It is the entry level service to get agencies to learn about the critical need to set up systems as they pursue RFP bids either as prime or sub-contractor. The training occurs in three phases 1) Set Up, 2) Show Up and 3) Step Up. Agency will become comfortable with the process and establish clarity on their target on how the NYC Procurement works.  

When should you call Joeaud Services, LLC?

Answer:  

Within 10 minutes if voice message is left during open hours.  If contact sheet is submitted, an automated response will sent with a greeting email with invitation to schedule 15 minute call in Calendly (joeaudservices.biz). 

1. When schedule sent, a confirmation meeting and qualifier form is included  with confirmation of appt.  
2. Qualifier is to provide category for response. All will be asked to schedule 15 minute appt. (Happy to help msg). 
3. Qualifier form will be required to support category sorting for next steps after call.   
4. After call the client is either directed to join Group session (Facebook group, to be set up by invite only) or schedule a 30 minute review to talk through How we can help call.  When the appointment confirm is sent an   office/agency assessment is included for the to prepare for the How We Can Help call. It will further determine if/how the Agency qualifies and for which tier. 

What areas does Joeaud Services serve?  

Answer: 

New York City boroughs, NJ, CT are targets. Only.

Why Is Joeaud Services the best service in the area?

We understand the process.  Local Law 1, 2013 requires 30% of procurements are earmarked for M/WBE. The City provides services to support participation. Every piece exists. Nothing connects. You have the certification. You have the Passport account. You may have even sat through a workshop or two.

Is your profile built for agencies to find you?

Do you know which agencies buy what you sell?

Do you have a bid calendar to not miss a bid date?

Did legal services, follow-up to ask if you submitted any after explaining the Doing Business Form?

Joeaud Services fills those gaps. 90 Bid Ready is the only program in New York City that takes a registered vendor through the full implementation — profile, market targeting, documents, and a repeatable bid routine — in a single 90-day engagement built around your service and your target agency.

We practically implement action with the agency to address the pain points of those who are registered and have felt the range of emotional or structural challenges to winning bids.   

• We are the best because we work with you (literally)

• We listen and provide pro-active service

What makes Joeaud Services, LLC unique?

Answer: 

We build the process and systems to “After the consultants and agencies teach about RFPs and what is involved, Joeaud Services, LLC help you implement your process and systems to quickly find, and submit RFP bid proposals. With 90 Day Bid Ready, you get more bids reviewed. More bids submitted. More bids to win.

To win a RFP will require a process and consistent engagement. Very few help the agency to implement a system/process to effectively prepare to routinely pursue RFP opportunities to winning bids.  

The need for implementation is not popular or abundantly populated. The critical message is, we join you to ensure your agency is Bid Ready.  Our message is, “being prepared” is the most critical thing to win bids.  Joeaud Services will guide an agency to set up a process.  In 90 Days the agency will be better positioned to compete and win. It will help agencies increase the number of bids if they have submitted proposals and make it a routine workflow for their back office to participate in RFP Bid to review the opportunity and submissions.  The training will provide the Agency with a comfort level to precisely built custom process/system to effectively identify opportunities and participate in the bid process.  

What Is the no-brainer offer for Joeaud Services, LLC?

Answer:$1 weekly for Assessment… or $50 System Check-up.  This will review the Agency’s registration account on the PASSport platform and assess preparedness to compete.

What Is the next step if I want to move forward with Joeaud Services, LLC?

Answer:

1. Read more on a lead generator about the three stages w/FAQ
2. Schedule a 15 minute call (Calendly link to be provided) 
3. Submit contact sheet.  Get in touch
4. Subscribe for email list.. (not sure yet what will be sent)

Scheduled call – An automated thank you response will include confirmation of the schedule appt with a link for a qualifier (questionnaire) to be completed before the call.  

Submit a Contact Us – An automated thank you response will be sent with the FAQ and the qualifier link (questionnaire) and invitation to schedule a 15minute call. 

After the call, confirmation is made for the agency to join either the Group Facebook session ($1 the $50 monthly)

Or, start the 90 Day Bid Ready training, $1,500  (deposit $500, $500 next two months) that will determine one of two categories.  The Sign up to schedule appointment with option to pay for confirmed appointment.  Will then receive a qualifier. If not qualified, refund option and invite to Facebook group session.  Appointment will be confirmed and Office will be assessed for Setup Check-Up. 

When the client signs up they will receive a Service Agreement Outline of training and payment link to confirm first meeting date. 

What are the services provided by Joeaud Services, LLC?

Answer: 

Training on the one product for this website.  90 Day Bid Ready.  Goal is to get more bids for more wins. 

If I’m the Joeaud Services, LLC website what do you want me to do right now?

Answer:  

1. 1. Recognize their emotional connections to the issues (frustrations, disappointment, challenges, extensive/need of time to find and evaluate participating, prepare proposals, etc.

• Recognze the loss of revenue impact by not pursuing to build out the revenue stream to do business with NYC. 

How should I decide which company to use for (client service)

Answer:

1. NYC vendor experienced these things,
2. Developed a 3 point process to get bid ready. Result from process/system
3. Historical academic and institutional research evidence that a process will provide measurable results. History of success stories from other vendors. (example list will be provided, )

• What makes Joeaud Services, LLC different than other similar companies?

Answer:

• There are many public and private agencies in NY City that focus on providing small business consultations, and business advice.  However, few, if any promote specific 

• ‘do-it-with-you” implementation service to work with agencies. The need to implement and develop a workflow process to do the things that help a business once registered on the vendor platform as a certified NYC M/WBE, to be ready to bid for participation for the City awards.

What are some of the core values of Joeaud Services, LLC

Answer: 

1. Reliable
2. Responsive
3. Relatable
4. Resourceful
5. Resolution focus (MOC helpdesk issues)
   1. Suggestions and considerations to be positions
   2. Identify opportunities from participating, Target audience, sub-contract vs prime and future marketing platform free vs. Blue Book (paid construction job board resources)
   3. SBS system support. 

Why is quality the standard at Joeaud Services, LLC

Answer: 

1. Quality is demonstrated and can be measured for improvement
   1. Can compare to impact and longevity of workmanship (owner has many personal stories)
2. Quality is a performance factor for the work of the Vendor Agency

Why is Joeaud Services, LLC the best service provider?

Answer:

1. Local NYC presence
2. Willing to support range specific task in workflow
3. Fellow MWBE registered on Passport
4. Personal experience pursuing NYC contracts as small provider
5. Can relate to the situation from real examples.

What services does (client name offer)?

Answer:

1. One product. Training an Agency to identify, use and build a line of revenue through RFP bids to NYC agencies. (90 Day Bid Ready)
   1. Additional SOP, Standard Operating Procedures for the office that support and provide ancillary services depending on what the Agency needs. Referral support for other needs as the agency grows. Such as construction bookkeeping, analysis, review, Go/No-Go Analysis, position outline for proposal, checklist  also can be referred to other providers. For example: Establish marketing material and process, office performance criteria 

What are the best ways to contact Joeaud Services, LLC?

Answer:

1. Contact form from website
2. Phone Call

What locations does (client name service)?

Answer: 

• New York boroughs, Long Island, Westchester

What are some of the most frequently asked questions about (Client Service)

Answer: 

1. How many bids and timing?
2. Changing criteria for my bids?
3. Response:  Prime or Sub-Contractor, Marketing.
4. What do I need to do?
5. Engagement level and frequency? 
6. Do you write and submit proposals?
7. Anything I should know?

What can I expect after using Joeaud Services, LLC

Answer: 

1. Understand how NYC sell and request service
2. The Purpose and use of Passport procurement platform
3. Have a specific, curated target 
4. How to search and find opportunities
5. How to market to target  

Why should I call a professional for (client service)

Answer: 

1. To be good at any skill, it will take practice.  Your back office will need to practice working on PASSport to be good at finding and submitting RFP proposal responses. 
2. The kind of participation will depend on understanding the RFP opportunity. To improve the agency to be positioned to win the proposal.  
3. You can work longer days to learn and practice finding opportunities or call us to learn the process to build your workflow in 90 Days.
4. Call the professional when you want to save time and expedite results.  More proposals, increase likelihood of winning. 

What is Joeaud Services?

Answer: 

An experienced team who has 20 plus years of back office and operational experience, managed over 1,000 client resolution planning and department projects. They have handled thousands of clients to have. The team has coordinated and administered non-profit training cohorts, career focused workshops and soft skills training.  

How much does it cost?

Answer: 

1. The value of your office being able to win a NYC proposal will determine the ultimate value of this training.  To help you being, it cost $1.00 for the first week when we will deliver an assessment for you. 

Using Local vs National

Answer: 

1. Local team ensures familiarity and access to local developments City agencies and network events to ensure updated and current access

How does it actually work?

Answer: 

1. We work with the key contact person at the agency who needs to understand and work with PASSport. 
2. We establish expectations and time line to meet the destination of participation to increase responses to RFP bids.  
3. We schedule weekly check-in calls/visits
4. Identify what is outstanding and methodically work towards the resolution to progress each step. 
5. We submit check-in to calibrate our client’s expectations with surveys to ensure we continually align with the path the agency will take as we move towards the goal. 

How does Joeaud Services, LLC solve a problem?

Answer: 

1. Primarily conversations to identify and reflect back what was said, then share observations to confirm there is agreement on the issue before exploring the options for resolution.  Each resolution option will then be weighed for contingencies and timeline. 

Why did Joeaud Services, LLC start the business?

Answer:  

1.  Personal experience of the challenges to first understand what the MWBE certification means, Registering on PASSport, Seeking to participate in the RFP using the PASSport platform.  Then getting the contact to practice how to connect. 

Joeaud Services, LLC vs other (client service companies)

Answer:

1. Joeaud Services will join the office team and implement the perspective, process and resources.  Many other companies will share information and share how but few will join the staff and take action with you. 

What to expect when calling Joeaud Services, LLC

Answer: 

1. We will respond to phone call in 24 hours  and contact sheets will get an immediate invitation to take the assessment and schedule 15-minute talk.

How would you describe (Client service) to a child?

Answer: 

1. Joeaud Services help small and medium size companies to regularly send proposals to win NYC RFP Bids.  

Why is (client service) so important?

Answer: 

• Small and mid-size companies with less than 500 employee make up over 43.5% of the United States GDP.  They were responsible for 88.9%* of all new job creation accounting to Kaplan Group.  Any activity we can do to help this small business become more stable with efficient policy, process and consistent path to job growth is a highly valuable contribution.  Small businesses are also a major economic source of their communities.  That makes the small business success a critically important source of strength and resources available to each community. 

Who are the founders of Joeaud Services, LLC

Answer:

1. Valerie Mulcare is the founder and developer of the 90 Day Bid Ready training program. 

Why would someone call Joeaud Services, LLC?

Answer:

1. Agencies who are qualified to be certified as a member on the New York City Vendor Directory will also need to be prepared to use the PASSport procurement platform. These agencies will find measurable success when they create a targeted process workflow that allows them to locate, evaluate and prepare proposal responses in a routine and efficient manner. 
2. Joaud Services’s 90 Day Bid Ready training will provide this preparation that will allow agencies to have measured success.  Increase the number of bids to increase the opportunity to win awards. 

What is the top company in town?

Answer: 

There are various consultants’ agencies that support new vendors to be registered. SBS is the NYC small business service that registers companies for NYC MWBE certification and offer support to pursue bids. 

What can people experience after using us?

Answer: 

The response has been, positive, very helpful, I was able to use the tools I learned. 

What kind of turn around time can I expect?

Answer:

Initial outreach will receive a response within 24 hours with a link to schedule a 15 minute talk.  Once the training is confirmed, a recurring weekly check in time is scheduled for the 90 Day Bid Ready training. 

What are the services that Joeaud Services, LLC can offer?

Answer: 

90 Day Bid Ready will prepare the vendor Agency to effectively compete.  The SOP service will help them Agency to establish their process and ensure they are prepared to effectively make decision for longevity as a small business prepared for growth. 

How affordable is (client services)?

Answer: 

Value is the greatest measure of a fee.  While rates are something we can work through, each new client is invited to take advantage of the $1 for the first week to receive an assessment of their preparation to participate and win RFP bids. 

What type of innovation is Joeaud Services, LLC bringing to the market?

Answer: 

There is a need to help small businesses see greater endurance. Participating in New York City RFP Bids is a significant revenue stream once the vendor is able to win and participate in the various bids.  The persistent service needs and scale makes seeking NYC contracts a viable revenue stream for business growth.  The 90 Day Bid Ready prepares the agency to take actions and routinely pursue the opportunities. 

Are Joeaud Services, LLC services customizable?

Answer: 

Yes. While the first week at $1 dollar will provide the assessment, the next steps is customizable to be worked through with the Agency owners. Each agency may be a different stages. 

How does Joeaud Services, LLC strive to always put the customer first?

Answer: 

The outreach effort is persistent and forward-looking with recurring schedule and project sheets to track the phases and success achieved.  The training is scheduled and progress as a project with milestones and next steps towards the 90 day preparation window. 

How responsive is Joeaud Services, LLC?

Answer: 

Joeaud is build on and have clients who have proven the associates are responsive and set expectations. 

What are the top 10 reasons you should call Joeaud Services, LLC?

Answer: 

1. The City has a significant $5.1 billion budget spent across all services. Something for every vendor.
2. Of 11,000 the City certified MWBE on 20% entered into a new contract 
3. MWBE certification has preferences to skip full competition field, Non-competitive small purchase method can be awarded $1.5 million. 
4. The City has a $25 billion mandate to spend in 10 years on M/WBE Contracts
5. Governments are more likely and do pay on schedule than the “whenever” of private clients.
6. While contracts for the city are large scale, the sub-contracting opportunity is actively encouraged and creates a real opportunity to demonstrate performance capacity for the City procurement agency.
7. Use of PASSport platform makes the process more transparent and accessible. Every step of the process from proposal to payment is recorded and visible.
8. The first contract or participation with New York City is a new relationship that compounds overtime with the same agency
9. The smaller contract value is an opportunity for the agency to grow and bid on larger contract amounts. 
10. While volume of free services is available, agencies should get the support of a dedicated individual to help them connect and use these free services.